FAQ FAQ
Q. How can I listen to my music while playing the game?
A. First play your music by iPod/Music app, then launch the game, click Tools button (the gear icon on the title menu), and set 'Sound Volume: OFF'.
Q. Safari creates a new tab each time I submit my score. It is cumbersome to close each tab manually.
A. Click the [Replay ...] link on the result page to close the tab and launch the app automatically.
Q. Please keep high scores on the local app, not on the web.
A. We're sorry, but we can't do this for free games. We are very glad that you access our web site, which is one of our motivations to create free apps.
(For PapiJump, we've created a deluxe edition including the local ranking feature)
Q. Sometimes the game screen flickeres (flashes) with a incorrect image and I can't play.
A. Sorry, that's a problem we can't fixed now. For normalization, press the pause button, or simply restart the app.
Q. Can I change my nickname on the high scores page?
A. Click the [Change Your Name] link on the bottom of the result page when you submit a score.
Q. My game froze/crashed! What should I do?
A. See the trouble-shooting guide.
Summary: (1) Hold the home button for a while in order to quit the app if it froze.
(2) Restart your device. To do this, hold the Sleep/Wake button for a while and select 'power off'.
(3) Update your iPhone software (firmware) to the lastest version by iTunes (if not).
(4) If this doesn't help, delete the app and download it again from AppStore.
(5) If this doesn't help, backup your data, delete unnecessary apps, and fully restore your device by iTunes.
Q. Your English has errors.
A. It is helpful if you tell us the English mistakes via the comment form on the top page. Because we are Japanese, not familiar with English.
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