FAQ

Frequently Asked Questions and Suggestions

Q. I submitted my score, but the network was offline. Is the score lost?
A. In most of our apps, you can resubmit your latest 3 scores from Title Menu > Tools > Resubmit Latest scores. (Note that if you replay the game, the latest score is overwritten and you can't resubmit the old one.)

Q. Can I change my nickname for high score rankings?
A. Click the [Change Your Name] link on the bottom of the result page when you submit a score.

Q. My game crashes / freezes / doesn't work! What should I do?
A.
- Reboot your device. (Hold the Power button for a while and select 'power off'.)
- If this doesn't help, uninstall the app and download it again from Market. Don't move the app to a SD card (external storage).
- If this doesn't help, try to set the setting at Title Menu > Tools > Advanced Settings > Screen Resolution > Low (if exists).
- If this doesn't help, try to change the setting at Title Menu > Tools > Advanced Settings > Draw API.
- If this doesn't help, try to turn off Sound Effects and/or Background Music (Title Menu > Tools).

Q. How can I uninstall an app?
A. If you downloaded the app from Google Play Store, you can uninstall it at My Apps page on the Play Market app (Press Menu button to enter the page). If not, visit: Home > Settings app > Applications > Manage applications. (If you can't uninstall the app, first reboot the device)

Q. Can I pause a game during a play?
A. Press a menu button.

Q. How to switch to the full screen mode?
A. Change settings: Title Menu > Tools > Screen Zooming (in settings section) > Full Screen.

Q. Please show high scores on the local app, not on the web.
A. We're sorry, but we can't do this for free games. We are very glad that you access our web site, which is one of our motivations to create free apps.

Q. Why is there no all-time high score ranking?
A. Because (1) Some users cheat the game with tools and submit unbelievable scores. Their scores go to the top of the ranking. It is difficult to automatically eliminate their scores from the ranking. (2) High scores will be deleted if you don't submit your score for 6 months, because of server resource limitation. (3) After some time, all-time rankings tend to be fixed and lack of changes. (4) We provide a score rating system instead of the all-time ranking.

Q. My game doesn't work smoothly! What should I do?
A. Try the following tips. You can reset all the settings at Title Menu > Tools > Reset all settings.
- Try to set the setting at Title Menu > Tools > Advanced Settings > Screen Resolution > Low (if exists).
- If this doesn't help, reboot your device. (Hold the Power button for a while and select 'power off'.)
- If this doesn't help, uninstall unnecessary apps, especially ones providing background services.
- If this doesn't help, try to decrease (e.g. 2 or 0) or increase (e.g. 10 or 20) the setting at Title Menu > Tools > Advanced Settings > Sleep time per frame.
- If this doesn't help, try to change the setting at Title Menu > Tools > Advanced Settings > Draw API.
- If this doesn't help, try to turn off Sound Effects and/or Background Music (Title Menu > Tools).
- If a game can be played with a D-Pad key or a trackball, use them instead of touch.
- If a game slows down only on touching, try to set the setting as Title Menu > Tools > Advanced Settings > Timer API > Handler, and Draw API > Canvas.

Q. Sound doen't work after updating an app.
A. Check the sound settings. (Title Menu > Tools > Sound Effects)

Q. Browser app creates a new window each time I submit my score. It is cumbersome to close each tab manually.
A. Sorry, a new window opens each time you submit a score. Close them all at once after you end the game session.

Q. When will new apps release?
A. We can't predict it.

Q. I bought a new Android device. Can I take over high scores on this site from my old device?
A. Sorry, you can't.

Q. Your English has errors.
A. It is helpful if you tell us the English mistakes via the comment form on the top page. Because we are Japanese, we are not familiar with the English.


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